If you have any non-pending order related questions you can contact Customer Service at firstname.lastname@example.org or by submitting a ticket via the contact page on our website : https://www.fotofafa.com/contacts/
*****If submitting a ticket via the Contact page you'll see a login/sign-up for HelpDesk. This is not required. Just click on "+ New support ticket" to send us a direct message. If you would like to check the ticket status you can then sign-up for an account with HelpDesk but it is not required.