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Knowledge base
General
Getting Started
11
Do I need to create an account?
How to Create an Account
How do I submit an order?
Do you offer a Free Trial?
What is the differences between Color Correction options?
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Retouching Orders
3
How can I get a retouching quote?
What is the difference between Retouching and Custom Retouching?
Why can't I provide my images as Smart Previews for retouching orders?
Pending and Completed Orders
3
How do I check my order status?
How to open samples/completed LR catalog file (SMART PREVIEW FILES ONLY)
How do I connect my images to a Lightroom catalog? (RAW or JPEG FILES ONLY)
Contact
4
Who should I contact about my order?
Who can I contact about non-order related issues or questions?
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Become an Ambassador!
FAQ
FAQ
15
Turnaround time
How can I see prices?
What programs do you use?
Supported web browsers?
Do you accept mail in drives?
View all 15
Lightroom
6
What version of Lightroom do I have?
What is a Smart Preview?
How to create Lightroom Smart Previews
How to open samples/completed LR catalog file (SMART PREVIEW FILES ONLY)
How do I connect my images to a Lightroom catalog? (RAW or JPEG FILES ONLY)
View all 6
Album Design
10
Turnaround - Album Design
How many images should I have per spread for a wedding album?
File type required?
What's the difference between a side and a spread?
Can I provide vertical and horizontal images?
View all 10
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